Tenants

FAQ: Lease Agreement and Rental Policies

  • What happens if a tenant wishes to renew the lease after its original expiration date?

    The lease will be automatically renewed on a month-to-month basis unless the landlord is otherwise notified by the tenant. A full sixty (60) days written notice is required before vacating.

  • Under what circumstances can the lease be terminated?

    The lease can be terminated if the building or part of it is taken for public use or purpose by a competent authority. The landlord can also terminate the lease if the tenant is absent for ten (10) days with unpaid rent or removes a substantial portion of their property without notice.

  • What options does the landlord have if the building is taken for public use or purpose?

    The landlord can terminate the lease or continue it with apportioned rent. Compensation for the part of the premises taken is also entitled

  • How does the lease agreement renew after the original expiration date?

    The lease agreement will be automatically renewed on a month-to-month basis unless the landlord is otherwise notified by the tenant. A full sixty (60) days written notice must be given before vacating.

  • What is the process for ending the lease and vacating the premises?

    Upon lease termination, the tenant must yield possession, remove belongings, and return the unit in undamaged condition. Failure to vacate allows the landlord to initiate eviction and claim rent and damages from the tenant.

  • When is a tenant considered to have abandoned the leased premises

    If the tenant is absent for ten (10) days with unpaid rent or removes a substantial portion of their property without notice, it constitutes abandonment of the leased premises.

  • How does the rental application relate to the lease?

    The rental application becomes part of the lease and must contain accurate information. Providing false information may lead to lease termination at the landlord's discretion.

  • What are some restrictions regarding the use of the rental unit?

    Waterbeds are prohibited, pets require landlord consent and a non-refundable fee, and smoking or vaping is not allowed in the unit or common areas.

  • How does the security deposit function?

    The security deposit serves to "Hold" the property. If the tenant does not move in as initially intended, the security deposit is forfeited to the landlord. 

  • How should maintenance requests be made?

    Maintenance requests should be made during business hours by calling the maintenance extension. For emergencies after hours, tenants should use the 24/7 Call Center/Emergency Maintenance Line.

  • What responsibilities do residents have to prevent mold and mildew growth?

    Residents must maintain the premises to prevent mold and mildew growth by ensuring proper ventilation, reporting leaks, and allowing inspections.

  • What are the rules regarding rental payment due dates?

    Rent is due on the 1st of the month. Paying rent after the 5th will result in an automatic $50.00 increase, and additional collection fees apply if not paid by the 10th.

  • What steps are involved in the move-in process?

    Move-in occurs on the Lease Start Date. Keys are obtained by paying the deposit, 1st month's rent, and any fees. Utilities must be transferred before the lease start date.

  • How can a tenant receive a security deposit refund?

    To receive a security deposit refund, tenants must provide a sixty (60) day written notice, return all keys, pay all rents, fees, and charges, clean the unit, and fulfill the lease term.

  • Can a lease be assigned to another tenant?

    Yes, lease assignments require written landlord approval and are subject to qualifying conditions. An administrative fee is charged for processing the assignment.

  • Is landlord approval required for all lease assignments?

    Yes, landlord approval is necessary for any lease assignment.

  • What qualifications must lease assignees meet?

    Lease assignees must meet the standard rental requirements, including income and credit qualifications.

  • Is there a fee associated with lease assignments?

    Yes, an administrative fee of $100.00 is charged for processing a lease assignment and document preparation.

  • When should the administrative fee for lease assignment be paid?

    The administrative fee for lease assignment must be paid in advance of the lease assignment date.

  • Who is responsible for payment of maintenance issues caused by tenants?

    Tenants are responsible for maintenance issues caused by their actions or negligence and may be billed for related services.

  • What is the initial responsibility for pest control?

    Tenants are initially responsible for treating the unit for pests.

  • What is the tenant's responsibility regarding smoke detectors?

    Tenants must replace smoke detector batteries when needed and notify management of inoperable detectors.

  • How can maintenance appointments be scheduled?

    Maintenance appointments are scheduled by the vendor. If a tenant misses an appointment, a trip charge is assessed.

  • What should tenants do in case of a lockout?

    Lockout service is available during business hours for a fee. Electronic requests will not be processed.

  • What are the key reminders for maintenance and property care?

    Tenants are advised to follow maintenance guidelines, such as not sharing keys, replacing furnace filters, being aware of utility shut-offs, and reporting issues promptly on the move-in inspection checklist.

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